One connected system to engage, convert & retain

An AI agent that sounds human and never clocks out

OTTO holds real conversations across text, email, web chat and social DMs — qualifying leads, answering questions, and booking appointments around the clock, always in your store's voice.

• Omnichannel by designOne agent across SMS, email, web chat and social.
• Books appointments autonomouslyChecks availability, confirms, and reminds.
• Seamless human handoffRoutes hot, ready-to-buy leads straight to your team.

Find buyers before they fill out a form

Our patented AI scans millions of public posts to identify people actively shopping — surfacing real, local, in-market opportunities your competitors never see.

Outreach that adapts, instead of rules that don't

Traditional CRM business rules are rigid and quickly go stale. Engagement Campaigns use AI to decide the right message, channel, and moment for each customer — automatically.

• Behavior-driven sequencingTiming adapts to how each customer responds.
• On-brand every timeMessaging stays consistent with your store's tone.
• Reactivate dormant leadsBring lost opportunities back into the funnel.

The right task, at the right time — never missed

Our proprietary task intelligence prioritizes what matters and makes sure critical follow-ups actually happen — so revenue never slips through the cracks of a busy day.

Protect the brand customers choose

Monitor reviews, sentiment and brand mentions across the web in one place. Catch issues early, respond faster, and build the reputation that wins the next shopper.

• Unified review inboxGoogle, Facebook and more in a single view.
• Sentiment alertsKnow the moment something needs attention.
• AI-assisted responsesReply on-brand in a fraction of the time.

Your CRM and OTTO, in your pocket

Salespeople stay in sync on the lot, at lunch, or off the clock. See leads, jump into conversations, and let OTTO handle the rest — wherever the day takes them.